Asking for feedback

The best way to find out what you’re doing well and what you need to work on is to ask for feedback. In this video, we talk about who to ask and how – including a simple framework to ensure you get constructive feedback.


Mantras are a great tool for setting expectations and driving accountability. In this video we give you some examples and explain the best way to come up with one.

Lavish praise

People flourish when they are praised often. It’s the easiest way to motivate individual and teams. So how can you make a habit of giving it?

Uncomfortable silences

Saying nothing can be hugely powerful in the right situations. Learn how to use uncomfortable silences to get your team members talking.

Try not to give them the answers

Next time one of your employees presents you with a problem, resist the urge to give them the solution and ask them these 4 questions instead so they learn how to think critically.

Solving the right problems

It’s human nature to want to dive in and solve a problem as soon as it presents itself but what if it’s the wrong problem

The power of a thank you

Saying thank you means so much to people but leaders often forget to say it. In the video we talk about how to make thank you s more meaningful.

Performance reviews

I was reminded recently of how important performance reviews are to people. If you’re due to give your team members a mid-year or full-year performance review soon, here are a few things to consider.

Straight down to business

How to re-energise people in the world of virtual meetings