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A GUIDE TO LEADING DIFFICULT PEOPLE

‘Difficult people’ is, in some ways, an unfair term. It’s their behaviour that’s difficult to manage, not the person. You could have an employee that is generally a decent human being, but for some reason, their behaviour at work is hard to manage.

The trick is finding out why they behave the way they do. Then you can work out the best way to be a positive influence on them going forward. 

WITH THIS FREE GUIDE, YOU’LL DISCOVER:

✅ The difference between the person and their behaviour
✅ The 6 common types of difficult behaviours
✅ Why it’s important to address the behaviour
✅ The 4 consequences of inaction
✅ A 5-step plan for dealing with difficult behaviour

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HI, I’M MELISSA MCCARNEY

FOUNDER OF BETTER BOSSES

You know how exciting it is to be given the opportunity to lead and you also know how daunting it can be, especially if you’ve never done it before or you’re taking over a bigger team.

Whether you lead a team of one or many, you have been given the incredible responsibility of helping people be the very best they can be.

Because that’s what great people leaders do! And in return, they are rewarded with results, loyalty and team spirit.

We know you’ve got what it takes and we’re here to help you become the type of leader your team will rave about. They’ll tell everyone that you’re an amazing boss and they’ll do their best work for you.

We’re building a place for you to come for information, practical tools and support. Our blog and the Better Bosses Toolkit are a great place to start.

And we invite you to join the Better Bosses community by following us on social media. We look forward to welcoming you.

BECOME A BETTER BOSS.

WITH MELISSA MCCARNEY

Better Bosses is for anyone new to leading others or stepping up to a bigger team, and experienced leaders looking for a brush-up and some extra support.

The Better Bosses Toolkit is perfect for anyone in a people management role who has done little to no formal leadership training.

You can pick the topics most relevant to you at a point in time, or work your way through the toolkit to develop your overall people management skills.

For those who have had formal leadership training, the Better Bosses Toolkit will help you brush up on what you’ve learnt in the past, or close some gaps.

Either way, there are tools here that will make your life so much easier.